Smooth Draw Privacy Policy

Introduction

Smooth Draw (“we,” “our,” or “us”) values your privacy. This Privacy Policy describes how we collect, use, and protect your information when you use our website, applications, and related services (collectively, the “Services”).

By using our Services, you agree to the terms of this Privacy Policy.

Information We Collect

1. Information You Provide

• Contact Information: such as your name, email address, or other details you provide when signing up.
• Survey Responses: any information you choose to share in product surveys, feedback forms, or questionnaires.
• Other Voluntary Submissions: when you contact us via email or participate in product testing.

2. Information We Collect Automatically

• Browser and Device Information: including browser type, operating system, device type, and settings.
• Usage Data: such as pages visited, features used, and time spent within the Services.
• IP Address and Related Metadata: which may be used to infer approximate location and to protect against fraud or abuse.

How We Use Your Information

• Provide, maintain, and improve our Services.
• Communicate with you about updates, new features, or opportunities to participate.
• Analyze usage patterns to better understand and serve our community.
• Protect the security, integrity, and availability of our Services.
• Comply with legal obligations or enforce our Terms of Service.

How We Share Your Information

We do not sell your personal information. We may share information in the following limited ways:

• Service Providers: With trusted third-party providers who help us deliver services (such as email delivery, analytics, or hosting).
• Legal Requirements: When required to do so by law, regulation, or legal process.
• Business Transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

Third-Party Services

We may use third-party services to help operate, analyze, or improve our Services. These providers may collect or receive certain information about your use of Smooth Draw, such as your browser, device, and usage activity.

For example, we currently use analytics services (such as PostHog) to understand how users interact with our Services. These third parties are authorized to use your information only as necessary to provide their services to us and are not permitted to use it for other purposes.

Our Services may also contain links to websites or services that are not operated by Smooth Draw. We are not responsible for the privacy practices of those third parties, and we encourage you to review their privacy policies.

Data Retention

We retain your information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. You may request deletion of your information at any time (see “Your Rights”).

Data Security

We take reasonable technical, administrative, and physical safeguards to protect your information from unauthorized access, disclosure, or misuse. However, no method of storage or transmission is completely secure.

Your Rights and Choices

You have certain rights over your information, including the ability to:

• Access and Update: Request a copy of your information or update inaccuracies.
• Delete: Ask us to delete your information, subject to certain exceptions.
• Opt-Out of Communications: Unsubscribe from marketing emails by clicking the “unsubscribe” link or contacting us directly.

To exercise your rights, contact us at [email protected].

Children’s Privacy

Our Services are not directed to individuals under 18. We do not knowingly collect personal information from children. If we learn we have collected information from a child without parental consent, we will delete it.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Effective Date” above. If changes are material, we will provide notice (such as on our website or by email).

Contact Us

If you have any questions or concerns about this Privacy Policy, please reach out:

• General Support: [email protected]
• Privacy Inquiries: [email protected]